5 categories. One complete picture.
10 deterministic questions across every major area of your supply chain — built on operational interdependencies, not vanity averages.
Perfect Order Rate, OTIF discipline, order cycle velocity.
Inbound dock-to-stock, picking accuracy, inventory record reliability.
ERP / WMS / TMS integration, predictive analytics, automation depth.
S&OP cadence, supplier dashboards, demand-sensing capability.
Returns velocity, self-service portals, returns analytics feedback loops.
From inputs to insight — in 4 steps
Three maturity tiers. One that fits.
Your 1–5 score maps to a tier with peer benchmarks for cost ratio, Perfect Order Rate, and cash-to-cash cycle.
Firefighting mode. Manual processes dominate, data is siloed, costs are absorbing margin.
Repeatable processes with departmental KPIs, but cross-functional alignment is still emerging.
Connected systems, real-time data, proactive planning. Supply chain is a differentiator.
Benchmarks compiled from APQC, CSCMP, MHI, Gartner, and multi-sector logistics studies